Company: Cal Coast Web Design
Dates Employed: 6/2005 - Present
Title: Virtual Manager/Director of Operations
Address: 22672 Lambert Ave #613, Lake Forest, Orange County, CA 92630
Virtual Manager: As Cal Coast Web Design’s Virtual Manager, I am solely responsible for not only the delegation of work but also oversee work done by all Virtual Assistants and manage a team of five Virtual Assistants. I regularly take phone calls from clients and assist them with websites, give advice on SEO and also speak with them all on a monthly basis to discuss the next month’s plan of attack. In addition to these duties I act as copywriter creating content for the homepages and community pages of websites. Other primary duties include the handling of all link exchange requests for the company’s clients and field both phone and email issues that deal with website problems and/or Virtual Assistants.
Virtual Assistant: When I began my tenure with Cal Coast Web Design I started as a Virtual Assistant. My duties as Virtual Assistant included initiating link exchange with other websites, working one on one with a select number of clients to ensure that they where aware of changes in their rankings. In addition, I also ran and analyzed monthly web performance reports for my clients and developed strategies for the upcoming month’s SEO work.
Company: Advanced Access
Dates Employed: 8/2002 - 11/2005
Titles: Design Specialist/Customer Service Representative
Address: 8101 E. Kaiser Blvd. Anaheim, California 92808
Design Specialist: Duties as a Design Specialist at Advanced Access included the creation of new websites for new clients, contacting new clients welcoming them to the company, collecting their information for the new site and making changes based on the needs and wants of clients. I managed over one hundred new accounts at any given time.
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