CSR Sales Agent Remedy/ First Street 6/2008- 8/2008
- Assist customers in a call center environment and sell the Jitterbug cell phone or transfer calls to customer service agents. Data entry, multitasking, computer knowledge, excellent communication skills and the ability to negotiate effectively.
TMG Agent ITC Deltacom 6/2007- 05/2008
- Assist customers in a call center environment with troubleshooting problems pertaining to telecommunications and networking accounts.
Operations Standards Assistant (OSA) Tri Staffing @ Honda 2/2006- 11/2006
- Maintaining the operations standards and performing general tasks for process group members. Performing signature audits and complete information audits while answering phone line and helping Safety file standard medical information. General office duties and assisting other associates with their needs.
Associate/Cashier Lincoln Super Foods 11/2005- 2/2006
- Assisting customers, rotating inventory, answering phones, keeping environment clean, helping coworkers with special duties, and operating a cash register.
Server Fire Mountain 1/2005- 3/2005
- Maintaining a clean atmosphere while performing daily tasks and assisting customers with their every need while helping coworkers.
Customer Service Representative Safelite Auto Glass 9/2004- 11/2004
- Assisting customers via Internet, phones or in office with customer service problems. Faxing, filing, and call center atmosphere while dealing with warehouse deliveries with some inventory experience.
Personal Care Attendant St. Mary's Villa Residence 2/2000- 8/2002
- Assisting the elderly with daily needs, assisting the nurses with office duties which include faxing, filing patient medical documents, signing off on medical reports and medication history and also assisting the housekeeping depar
ECPI Technical College
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