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I've been involved with technology since 1997 when I was given the task of overseeing and coordinating a move to a new Phone System at an insurance company with nearly 500 users. I dove in, learned to swim in it, and have been immersing myself in the telecom and data network world ever since.

Profile Summary:
Telecommunications Specialist Wyoming, MI
Microsoft Certified System Administrator Wyoming, MI
More About Me
Other than technology, I enjoy tinkering with and repairing cars, repairing appliances when needed, home remodeling projects, electrical work, light plumbing, sports
Work Experience:
Eric R. Muldoon MCP, MCDST, MCSA Server 2003, SCA
2630 Clyde Park Ave SW, Wyoming, MI 49509
Phone: (616) 608-4963 office (616) 726-0974 cell Email:


06/07-11/08 Boice Communications, LLC, Grand Rapids, MI
Communications Specialist

Provide all aspects of business telephone systems installation, maintenance,
programming, and troubleshooting. Install and maintain associated structured
cabling for data and telecom systems where applicable. Troubleshoot small office
network and PC issues, and provide network connectivity design, installation, and configuration (including Windows Servers, PC's, routers, firewalls, switches, TCP/IP, subnetting, DNS, DHCP, RRAS, NAT, Remote Desktop, VPN, Static Routing, Active Directory, VOIP).

Supervisor – Curt Yerger (616) 477-0025

06/05-06/07 Toering Communications Co., Grand Rapids, MI
Communications Specialist

Same as current position with Boice Communications. Company closed and the
Telecom Manager started his own company (Boice Communications, LLC)

3/03-06/05 Independent Contractor, Grand Rapids, MI
Telecommunications/Data Technician

Same as current position with Boice Communications with the addition of setting
daily work schedule and seeking out new business.

3/00- 12/07 Northeast Community Church of the Nazarene, Grand Rapids, Ml
Senior Pastor

Responsible for organization, administration, and management of all local church
ministries and operations.

District Superintendent - Dr. John Seaman (517) 622-8450

4/97- 3/00 The Hartford Insurance Group, Syracuse, NY
Telecommunication System Administrator

Responsible for daily operation, maintenance, and troubleshooting of Lucent
Definity G3si PBX with ACD Call Center handling over 7,500 calls per week.
Also, coordinated cutover from previous PBX working with, local department
managers, regional telecommunications team, Lucent
Organizations / Affilations:
Eric Muldoon is located in Wyoming, MI and has the following skills: Telecommunications Specialist, Microsoft Certified System Administrator
Computers / IT, Technology
Similar Skillwho Members
My Skills

Telecommunications Specialist

Category: Technology
I can troubleshoot, install, and configure numerous brands of business telephone systems and equipment. My cabling and terminations experience include Cat3/5/6, paging, audio, alarm, door contacts, aiphone intercom, and fiberoptics.
Relevant Education / Credentials
Certified with Samsung, Vertical, Comdial, and Leviton. Extensive experience with AT&T/Lucent/Avaya and Norstar
Years Experience: 11

Microsoft Certified System Administrator

Category: Computers / IT
Certified through Microsoft for desktop support of XP and as Administrator for Server 2003. I have been working with computers since 1996 and have over five years of experience working with LAN and WAN equipment (routers, switches, WLAN, T-1, PRI, DSL, Cable).
Relevant Education / Credentials
MCP, MCDST, MCSA Server 2003
Years Experience: 6