2004-Present AT&T Mobility - (Cingular Wireless), Atlanta, GA
OSS Network Engineer II
• System Administrator supporting 60 Windows 2000/2003 servers.
• Citrix Administrator supporting 60 servers with 32 different applications for a user base of 4500 users across the country.
• System Administrator supporting the Alcatel 1353 Network Element Manager
• System Administrator supporting Alcatel 5620 Network Element Manager
• System Administrator supporting Tellabs MetroWatch Network Element Manager
• Manger of medium sized data center
2000-2004 Cingular Wireless, Atlanta, GA
Sr IT Analyst
• Supporting 45 Windows 2000/2003 servers
• Provided desktop support for approx. 450 users.
• Technical Lead for team of 6 engineers.
• Supporting Windows XP, 2000 Pro, and NT workstations, MS Office Suite, Citrix, ProComm Plus, Visio, Project 2002, Exceed 10, Rumba.
• Worked with Disaster Recovery team on several DR exercises, responsible for configuration, setup of computers, printers, various peripherals.
• Responsible for troubleshooting network connections from the switch to the desktop. Tested connectivity using TCP/IP techniques and procedures, created boot CD the cut workstation imaging time by 60%.
• Project Manager for Lease Roll for 450 Desktop computers, completed project 2 weeks ahead of time.
1998-2000 Inacom Information Systems, Atlanta, GA
• Team Lead – Responsible for coordination and scheduling of 6 engineers across the Southeast.
• Responsible for installing, configuring, and troubleshooting server, desktops, LAN/WAN
• Responsible for data migration for corporate clients including SunTrust Banks and the State of Georgia.
• Image creation team member for y2k project to upgrade SunTrust Banking and the State of Georgia that consisted of 35 different images.
• Provided desktop support for BellSouth locations with approximately 450 users.
• Designed LAN/WAN consisting of 4 s
ITT Technical Institute, Tampa, Florida
Degree - A.A.S., Electronic Engineering
MCSE NT4.0, MCP+I, MCP TCP/IP, A+ Certification
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