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I am a family oriented person. I have been in the Information Technology for about 15 years now. I have seen a lot of company grow and fold. I have had lay-off after lay-off working for small companies. After the latest lay, my family and I decided to start our own business. We hope that we can make it grow and bring us closer together.

Profile Summary:
Service Repair Tech/Network Specialist Hampton, VA
Business Services Hampton, VA
Our Business Site Hampton, VA
More About Me
My hobbies are besides taking computers apart and rebuilding them, playing games with my kids, playing online tournaments with various cards games. Meeting new people and writing.
Work Experience:
Organizational management skills:
•Organized volunteers secured corporate donations and planned fund-raising events to pay for feed the homeless program at my church.

•Able to effectively manage, coordinate, plan and prioritize my workload.

•Able to complete daily tasks and/or projects in detail, logically and completely.

•Excellent at following-up and monitoring ongoing tasks and responsibilities.

•Possesses the ability to follow established guidelines to ensure efficiency with all tasks.

•Has the ability to push self and others for better results for a company.

Communication/marketing skills:
•Possess the ability to build and maintain client confidence, increase client satifaction, set achievable client expectations, and assume responsibility for solving client problems.
•Able to react to a situation and act according to established business rules and guidelines.
•Able to participate in team initiatives and projects to foster a positive atmosphere.
•Possess the ability to answer incoming calls and requests, troubleshoot, solve problems and provide resolutions to supported users (callers) with in the contracted scope of support for each client.
•Able to effectively provide orally and written communications.
•Able to convey information in a clear and concise manner.
•Always willing to share information and ideas in an open and honest fashion.

Technical skills/other professional skills:
•Supervised Lincoln Park Community Center after school program for more than 300 students, and tutored up to 30 hours per week.
•Proficient in all versions of Windows, all versions of MS Office package including Access, Unix/Linux OS, and OSI Model.
•Basic Knowledge of LAN and Wan networks
•Network Troubleshooting
•Programming Troubleshooting
•Able to effectively troubleshoot hardware and/or software.
•Tech support for communication companies (cell phones)
•Possess and understanding of both laptop and desktop functionality.
.Inventory AS 400 sys
Ferguson High School, Newport News, VA 23605 Graduation: June 17, 1984
Saint Leo University, Langley Air Force Branch, Hampton, VA --(2002-2003)
Course of Study: Information Technology
Tidewater Community College, 2300 College Dr., Portsmouth, VA 23704-- (2006- 2008)
Course of Study: Information Technology/Network Administration- ASS Degree
Organizations / Affilations:
Working on Certifications.
Helen Chester is located in Hampton, VA and has the following skills: Service Repair Tech/Network Specialist, Business Services, Our Business Site
Computers / IT, Services, Business
Similar Skillwho Members
My Skills

Service Repair Tech/Network Specialist

Category: Computers / IT
These are the services we offer through our business. We are able to troubleshoot and diagnosis many system and network issues. Great at repairing desktop functionality as well as laptops. Can troubleshoot and diagnosis system Remotely (as long as there is an internet connection).
Relevant Education / Credentials
ASS Degree in Information Technology/Network Administration. Working on A+ Cert., network and Cisco certs. Currently have 10 years hands experience with all versions of windows and their various applications. 10 years hands on experience working with repairing desktops systems. 2 years experience repairing laptop/notebooks. 5 years experience with troubleshooting network connections and repair.
Years Experience: 15

Business Services

Category: Services
Along with our Computer Services, we also offer business services such as: web desgining, slide presentations designs, flyers and other business services for small businesses.
Relevant Education / Credentials
•Proficient in all versions of Windows, all versions of MS Office package including Access, Unix/Linux OS, and OSI Model. We have performed these services over the years for serval businesses in our area.
Years Experience: 8

Our Business Site

Category: Business
MoChester Technical Solutions Official Site.
Relevant Education / Credentials
Years Experience: 1