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Background includes a solid growth in customer service and business operation. Offer solid skills in: customer service and client service. Posses’ skills and strength in computer software, training in supervision and customer service satisfaction. Have experience in customer service and training/motivation of personnel to achieve high level of productivity and performance. Posses’ knowledge of business and task planning, addressing/managing/meeting customers needs. Guaranteed customer service satisfaction approach and in a productive an efficient manner.

Profile Summary:
Security Officer Memphis, TN
Management Memphis, TN
customer service Memphis, TN
More About Me
computers,polictic,sports
Work Experience:
Central Defense Security, Memphis, Tennessee
Security Officer
11/2009 – Present Observe and report all activities that take place with my shift and putting the information into the computer. Also, provide customer service to the clients, their employees, and visitors. Watching cameras for all suspicious activities.

10/2008 – 1/2010 Ms Department of Correction, Parchman, Mississippi
Correctional Officer
Performed security check every 30 minutes and formal body count every hour. Complete paper work daily, Kept inventory of all supplies. Made sure inmates are safe. Escort inmates to work, dinning hall etc...

4/2008 – 9/2008 Double Quick, Cleveland, Mississippi
Sales Associate
Zone store, made sure store was clean. Stock freezer/stock store daily. Customer service assists customers and check out customers

4/2007 – 10/2007 Dollar General, Greenville, Mississippi
Store Manager
Customer service assist customers daily, scan in vendor daily. Kept record of inventory made weekly schedule. Money management, prepared bank deposit and transferred money to bank daily. Order store products weekly and completed payroll weekly. Supervised 20 employees and interviewed new hires. Key holder open and closed store.

4/2006 – 4/2007 CVS Pharmacy, Cleveland, Mississippi
Shift Supervisor
Kept record of inventory each week and product withdrawal, supervised 10 employees. Customer service, scan in vendor daily. Kept record of inventory made weekly schedule. Money management, prepared bank deposit and transferred money to bank daily. Order store products weekly and completed payroll weekly.

11/2005 – 5/2006 Wal-Mart Supercenter, Cleveland, Mississippi
Sales Associate
Assist in zoning the store to make sure products are properly stocked. Re locate products in the store utilizing a pallet jack, and place products in appropriate department. Over night stocker, stock items in store.
Education:
American InterContinental University (online), Hoffman Estates; IL
Major: B. A. in Business Administration
Graduation Date: April 2006
Grade Point Average: 3.6

The Natural Healing Arts School of Massage Therapy Grenada, Ms
Certificate of Specialization, Massage Therapy
Graduation Date: March 2005

Rust College, Holly Springs, Ms
Major: Business Administration Minor Management
Years: August 1989- April 1992
Organizations / Affilations:
Eastern Star, Shaw, Mississippi
Marlo Douglas is located in Memphis, TN and has the following skills: Security Officer, Management, customer service
Legal / Law, Business, Home / Domestic
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My Skills

Security Officer

Category: Legal / Law
Description
Relevant Education / Credentials
Unarmed Lic.
Years Experience: 1

Management

Category: Business
Description
Relevant Education / Credentials
BA/Business Management
Years Experience: 3

customer service

Category: Home / Domestic
Description
Relevant Education / Credentials
Years Experience: 11