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Native Southern Californian, work in health care field as Complaint Representative and Pharmacy Technician.

Profile Summary:
Pharmacy Technician Altadena, CA
Customer Service Altadena, CA
More About Me
Camping, cooking, scrapbooking, reading, listening to music, going to concerts, opera,
Work Experience:
Summary: With my strong background of progressively more responsible administrative and customer service experience, including ensuring organizational compliance to governmental and regulatory agencies; management and resolution of complex grievances and appeals cases, with an emphasis on the Medicare community. And perform non-discretionary functions under the supervision of a pharmacist to fill prescriptions, prepare injectables and IV’s and initiating third party billing and troubleshooting when necessary; I am looking for a innovative health care organization that is actively involved in the community, providing those under- or non- insured individuals with quality health care not based on the ability to pay.

Skills: Provide excellent customer service, including anticipating customer needs, suggesting alternatives and creative problem solving, and being able to satisfy those needs with a minimum amount of supervision. Medical and pharmacy terminology. Handling of complex grievances and appeals. Working knowledge of regulatory agency mandates associated with providing medical care and pharmaceutical services. Select & prepare medications & pharmaceutical products by name & dosage listed on physician's order, place merchandise in proper container w/ correct label, make required notations & initials physician's orders. Ability to learn and willingness to prepare chemotherapeutic agents in locations where chemotherapy agents are prepared. Ability to understand, interpret and implement mandates and policies and procedures. Prioritize work including the management of multiple priorities, deadlines and schedules and meeting productivity requirements in the face of changes, obstacles or other unexpected events. Review physician's orders & patient medical record in order to determine whether allergies, sensitivities and/or reactions have been documented. Packaging, manipulative repetitive or other non-discretionary pharmacy tasks, including maintain patient profil
Education:
Bachelor - CSUSB
Associates - Victor Valley Community College
Pharmacy Technician - Hesperia USD ROP
Forensic Certificates - UCR Extension
Organizations / Affilations:
NPTA
Julie Esnard is located in Altadena, CA and has the following skills: Pharmacy Technician, Customer Service
Health / Fitness
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My Skills

Pharmacy Technician

Category: Health / Fitness
Description
Relevant Education / Credentials
State of California Board of Pharmacy Pharmacy Technician License
Years Experience: 4

Customer Service

Category: Health / Fitness
Description
Relevant Education / Credentials
Years Experience: 10