Objective: To work in a people friendly environment that will allow me to utilize both my optical and interpersonal skills in a sales or management position.
ABO Certified Optician
Extensive experience in customer service Telemarketing skills
Certified Sales Professional
Ability to communicate with diverse individuals
Strong management experience
ABO CERTIFIED OPTICIAN
CERTIFIED SALES PROFESSIONAL, GLOBAL SALES TRAINIING
MICHIGAN STATE UNIVERSITY
KALAMAZOO COMMUNITY COLLEGE
OPTICIAN, RX OPTICAL 04/-01/02
DUTIES INCLUDED: Repairing, dispensing and selling glasses, neutralizing prescriptions, transposing, answering phones, scheduling appointment, insurance billing, and computer data entry.
OPTICIAN, KALAMAZOO OPTOMETRY 01/02-05/03
DUTIES INCLUDE: Handling customer service issues, computer data entry, soldering, lens edging, neutralizing prescriptions, transposing, sales, repairs and dispensing glasses, checking acuities, customer service and training new personnel.
OPTICAL MANAGER, MARSHALL FIELDS OPTICAL 08/03-05/04
DUTIES INCLUDE: Training and coaching, preparing schedules, setting sales goals, customer service, problem solving, computer data entry, managing payroll, fitting & adjusting glasses, selling glasses, and attending to the doctors needs.
OPTICAL SUPERVISOR/ MANAGER, SEARS OPTICAL 05/04-01/05
DUTIES INCLUDE: Training and coaching, scheduling employees setting sales goals, customer service, preparing meetings, managing payroll, fitting & adjusting, selling glasses, and billing insurance
OPITICAL MANAGER /FEA
COMPUTERS: Proficient in: MS Word, Word Perfect, MS Excel, Composer, Office Mate, email and Internet Explorer .
AWARDS: All expense paid trip to London, England based upon Teflon antireflective lens sales. * 2006*
Organizations / Affilations:
is located in and has the following skills: