RBF Consulting, Inc., Irvine, CA
One of the most prestigious Civil Engineering firms in the Orange County area. Annual Sales 5-10 M.
Systems Support Technician
Performed multiple functions that enhanced the overall profitability of the company including computer hard ware and software configuration, troubleshooting, upgrades and repairs.
Also, facilitated video conferences, webinars, classroom setup, and presentation support. Analyzed and escalated printer and plotters repairs as necessary and performed basic maintenance.
Reduced costs for the company by the installation and tear down for numerous video conferences for corporate management, various departments, and third party clients that saved the company hundreds to thousands of dollars in airfares, hotel accommodations, and meals.
Increased productivity for the departments in the company by organizing and facilitating multiple setups of presentation equipment each week that assisted management for both in-house and off-site meetings.
Improved the quality of work within the company by reduced downtime and increased productivity by supporting as many 300 plus users.
Assisted in improved training by the organizing, setup, and implementation of classes for various software packages for staff members within the company.
Saved time and raised efficiencies by the installation and configuration of numerous desktop and laptop computers for in-house staff members.
Associate Degree - Computer Information Systems - Chaffey College - Rancho Cucamonga, CA.
CompTIA A+ Certification - in progress - E-Learning Center, Tyler TX.
Multiple certificates in Word, Excel, PowerPoint, Access, Photoshop, etc. - New Horizons Computer Learning Center – Anaheim, CA.
Organizations / Affilations:
IT Groups on LinkedIn:
Remote Computer Consulting, Association of Computer Repair Business Owners, CompTIA A+ Certified Technican, Computer Consultants Network (CCN), Computer Repair Group, IT Services Of America, IT start-ups - innovate together!, IT Support , Computer Support , IT Consultants.
is located in and has the following skills: