OBJECTIVE: Position as a Computer Technician
SPECIAL QUALIFICATIONS: Held a Top Secret Clearance the US Navy (Archived: Separated-April 1997).
SUMMARY OF EXPERIENCE: A sharp technician with over twenty years of electronics repair experience. I can, build, repair and network computers. I have exceptional organizational and customer service skills. I quickly read and leverage new information as required to complete assignments. Fluent in all MS Windows Operating Systems and various software packages to include MS Office, Corel Office Suite, Open Office, etc.
01/10 – 01/10 Perot Systems Orlando, FL
Inventory user’s old laptop, backup files to Network Drive and then install updated software on user’s new laptop. Download files from Network Drive. Add Personal Folders to Outlook. Test/install VPN software. Update Norton’s Antivirus. Assist user with any issues.
02/04-Present PC Aid OF FL Fern Park, FL
Build, test, troubleshoot, isolate and repair faults, Install Operating Systems and other Software. Remove Viruses and Spyware in Laptop and Desktop Computers. Prepare and deliver individual client invoices, Order and pick up parts as needed, Perform Software Analysis, Research pricing on parts and systems for customers, Prepare, print and distribute Marketing Material.
05/09 – 05/09 Insight/Global Resources Richland, WA
Lead PC Technician
Provide quality customer care to Branch Manager. Inventoried and assessed requirements to convert Washington Mutual Branch to Chase Bank Branch. Label “Washington Mutual Devices.” Supervised one person for five days and an added three others for one day. Converted branch to from Washington Mutual to Chase Bank! Gathered and prepared “Washington Mutual” Devices for shipping to respective location. Prepared old computers and server for warehouse return with DOD Standards! Provided post conversion technical onsite support f
Baxter Colleague Infusion Pump Repair Certified Buffalo Grove, IL March 2006
Fiber Optic Maintenance and Termination USN Ft. Meade, MD June 1996
GriD Laptop Maintenance and Repair USN Pearl Harbor, HI May 1993
CTM “C” School (Fleet Electronics Support) USN Pensacola, FL June 1991
CTM “A” School (Electronics Technician) USN Pensacola, FL May 1991
Organizations / Affilations:
1) Member at Macedonia Macedonia Missionary Baptist Church.
is located in and has the following skills: