9615 WHITEPOST LN.
Houston, Texas 77086
To find a career in the Information Technology industry that will utilize my education and experience.
1/2008 - Present Affordable Technology Solutions, Houston, TX
? Wired/wireless network setup, network troubleshooting, computer repair and upgrades, graphic design, server installations and troubleshooting, software installation and troubleshooting, web design, setup remote access and monitoring, video surveillance setup
10/2007 - 5/2008 ATT Mobility, Houston, TX
? Help customers with billing issues, technical support and sales related to wireless products
Coordinator Wireless Data Tech Support
10/2005 - 8/2007 Verizon Wireless, Houston, TX
? Troubleshoot data connectivity and email problems with wireless air cards for laptop computers and wireless devices such as Palm Treo, Motorola Q and Blackberry, Prepare escalation tickets, follow-up with customer issues.
Technical Support Representative
12/2004 - 7/2005 Sprint, Houston, TX
? Repair of cellular equipment, manage inventory, take weekly as well as monthly inventory and report any shortages to manager, perform inventory adjustments, ordering inventory, shipping and receiving.
7/1998 - 11/2004 Cingular Wireless, Houston, TX
? Supervise employees, train new hires, test and diagnose cellular equipment, repair of cellular equipment, data entry, inventory control, shipping and receiving, soldering.
5/1995 - 6/1998 Total Renal Care, Houston, TX
? Monitoring patients vital signs, in charge of lab work, filing, data entry, training of new technicians
Dialysis Tech/Admissions Coordinator
2/1992 - 5/1995 Fresenius Health Care, Houston, TX
? Admitting new patients, assisting patients with financial services, monitoring patient’s vital signs, filing, bookkeeping, data entry.
Bachelor's in Information Technology
Associate's in Business Administration
Organizations / Affilations:
is located in and has the following skills: