30 years of outstanding customer service skills, 15 years of computer support with 7 years in the professional/ residential call center environments.
10/08, AT&T U-verse achievement Tier 2 Technical Support
08/08, Certification for Windows Vista Desktop Administration / Brainbench.com
08/07 to 04/08, Certification for Microsoft Technical Support / Unisys, SLC, Ut.
05/07, Certification for Computer Fundamentals for XP / Brainbench.com
04/07, Certification for Computer Technical Support for XP / Brainbench.com
09/01 to 03/05, Certification for MSN Technical Support L1, 2 & 3, TPUSA, SLC, Ut.
05/79, High School Diploma from Torrington Sr. High School, Torrington, Wy.
Organizations / Affilations:
is located in and has the following skills: