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My Skills

MIS Leader

Category: Computers / IT
Management Information Systems for Collections by using, administering and analyzing Avaya PDS v 12.0; Team Leaders coordination doing performance bonus, payroll, metrics process and scorecard follow up (32 TL & 600 associates). Process automation and new projects delivery. Technical support to new hires and training. Creation of dashboards and special reports to managers and directors.
Relevant Education / Credentials
Engineer Management Systems degree
Years Experience: 10