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I have 15 years of experience with Laptop and PC Repair (Desktop Support) skills in Simi Valley, CA.
My education and credentials include A+ Certified.

Profile Summary:
Laptop and PC Repair (Desktop Support) Simi Valley, CA
More About Me
Music, Travel and Roller Coasters.
Work Experience:
Support specialist with 15+ years of experience in supporting users with desktop and laptop computers. Contributes to the success of office computer systems by quick problem solving abilities due to depth of experience. Demonstrated ability by developing automated menu driven system utilizing existing software. Areas of expertise include:

* Desktop Support
* Improving Operating Environments
* Resolving Application Problems
* Development of Junior Personnel
* Remote Problem Resolution
* Created Knowledge Base for Techs
* Installation and Configurations
* Microsoft Operating Systems

Software: Microsoft Windows XP, 2000, NT, 3.1, Microsoft Office 2003,2002,2000, 97, Microsoft Visio, Microsoft Internet Explorer 6 & 7, Microsoft NetMeeting, DameWare, Symantec Anitvirus, Symantec Ghost, TCP/IP, Service Center, Attachmate Extra, EZ-CD Creator, Nero, Sonic Record Now, Partition Magic, Power Archiver, WinZip, RightFax, and Batch File Scripting.

Hardware: Dell, HP, Compaq, Sony, Toshiba, Fujitsu, & Sharp Desktops and Laptops, Intel Netports, HP Printers, and BlackBerry

PROFESSIONAL EXPERIENCE

* VERIZON COMMUNICATIONS, Thousand Oaks, CA
* SONY ELECTRONICS, INC, San Jose, CA
* MEDIA VISION, Fremont, CA
* ORCHID TECHNOLOGY, Fremont, CA
Education:
Organizations / Affilations:
Mark Brown is located in Simi Valley, CA and has the following skills: Laptop and PC Repair (Desktop Support)
Computers / IT
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My Skills

Laptop and PC Repair (Desktop Support)

Category: Computers / IT
Description
I have been a PC support technician for over 15 years. I am familiar with multiple operating systems and software. I can resolve most problems quickly due to years of experience.
Relevant Education / Credentials
A+ Certified
Years Experience: 15