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I AM A MATURE MOTHER AND GRANDMOTHER. I LOVE CHILDREN AND PETS.

Profile Summary:
HOUSE CLEANING Allentown, PA
CUSTOMER SERVICE Allentown, PA
CHILDCARE Allentown, PA
More About Me
Work Experience:
Name: vera ferrara
Email: veeferrararone@ymail.com
Phone: 484 554 3937
Home Location: US-PA-Allentown-18102

Experience
Job Categories: Customer Service (15 Years experience)
Total years experience: 15 Years

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Company Information
Company Name: Extended Business Services
Start Date: March 2009
Job Title: Thomas Net Representative
End Date: May 2010
Job responsibilities:Make appintments for Thomas Net.
Company Name: Synchronoss Technologies
Start Date: December 2008
Job Title: Senior representative
End Date: March 2009
Job responsibilities: Outbound and inbound call center Senior Rep. Ported phone numbers from other carriers to AT&T. Supported team floor, trained new reps on scripting, procedure and computer screens.

Company Name: Always Travel
Start Date: December 2006
Job Title: Customer Service Representative/training coach
End Date: November 2008
Job responsibilities: Set appointments to visit time share properties.

Company Name: RMH (both Readiing and Allentown Centers)
Start Date: October 1997
Job Title: Supervisor
End Date: October 2006
Job responsibilities, supervised call center floor, monitored for quality and scripting on various programs both inbound and outbound calling. Citibank, Partnership for prescription assistance, Keystone medical,Pfizer program to name a few programs.

Company Name: J&D Contracting Inc.
Start Date: May 1994
Job Title: billing clerk/collections supervisor
End Date: July 1997
Job responsibilities, Billing and collection on past due accounts for the company. Payrol, account receivable and payable.

Company Name: Krieger, Klein & Shurkin
Start Date: April 1992
Job Title: paralegal
End Date: May 1994
Job responsibilities,Prepared legal documents for court litigation, research and general office duties.


Additional Skills And Qualifications
Execellent co
Education:
Organizations / Affilations:
RELAY FOR LIFE, AUTISM SPEAKS, RACE TO END CANCER, SAINT JUDES CHILDREN'S HOSPITAL
vera ferrara is located in Allentown, PA and has the following skills: HOUSE CLEANING, CUSTOMER SERVICE, CHILDCARE
Marketing / Sales, Childcare, Home / Domestic
Similar Skillwho Members
My Skills

HOUSE CLEANING

Category: Home / Domestic
Description
Relevant Education / Credentials
Years Experience: 20

CUSTOMER SERVICE

Category: Marketing / Sales
Description
Name: vera ferrara
Email: veeferrararone@ymail.com
Phone: 484 554 3937
Home Location: US-PA-Allentown-18102

Experience
Job Categories: Customer Service (15 Years experience)
Total years experience: 15 Years

-------------------------------------------------------------------------------
Company Information
Company Name: Extended Business Services
Start Date: March 2009
Job Title: Thomas Net Representative
End Date: May 2010
Job responsibilities:Make appintments for Thomas Net.
Company Name: Synchronoss Technologies
Start Date: December 2008
Job Title: Senior representative
End Date: March 2009
Job responsibilities: Outbound and inbound call center Senior Rep. Ported phone numbers from other carriers to AT&T. Supported team floor, trained new reps on scripting, procedure and computer screens.

Company Name: Always Travel
Start Date: December 2006
Job Title: Customer Service Representative/training coach
End Date: November 2008
Job responsibilities: Set appointments to visit time share properties.

Company Name: RMH (both Readiing and Allentown Centers)
Start Date: October 1997
Job Title: Supervisor
End Date: October 2006
Job responsibilities, supervised call center floor, monitored for quality and scripting on various programs both inbound and outbound calling. Citibank, Partnership for prescription assistance, Keystone medical,Pfizer program to name a few programs.

Company Name: J&D Contracting Inc.
Start Date: May 1994
Job Title: billing clerk/collections supervisor
End Date: July 1997
Job responsibilities, Billing and collection on past due accounts for the company. Payrol, account receivable and payable.

Company Name: Krieger, Klein & Shurkin
Start Date: April 1992
Job Title: paralegal
End Date: May 1994
Job responsibilities,Prepared legal documents for court litigation, research and general office duties.


Additional Skills And Qualifications
Execellent co
Relevant Education / Credentials
Years Experience: 15

CHILDCARE

Category: Childcare
Description
Relevant Education / Credentials
Years Experience: 30