NaStacu' E. Wicker
11484 Sherman ave apt 1 • Warren, MI 48089 • 313.704.3966
Seeking position as a Daycare Director or Childcar Aide. Am highly talented Day Care worker with experience in providing a safe environment for young children; conducting individual and group activities to encourage learning and develop social interaction skills; preparing and serving children's meals; maintaining appropriate records of attendance and activities.
02/2009 – Present Ver-a-Fast Corp. Warren, MI
Customer Service Rep ~ Duties include making outbound calls to customers from home through touchstar agent. Contacting customers for the newspapers and other telephone industry clients. In most instances, we are checking on the customer’s service and reporting back to our clients so they can take appropriate action.
03/2008 – Present Milton Manufacturing, Inc Detroit, MI
Receptionist ~ Take in-bound calls on multi-lined telephone system with 12 lines. Filing (numerical and alphabetical). Operate the copy and fax machines. Set-up interviews and conduct back ground checks in addition to verifying references of perspective employees. Create documents, spreadsheets and presentations. Assistant in the maintenance of the employee daily time records. Process in-coming and out-going company mail. Research (via the internet), report completion and data entry. Maintained the company’s confidential records. Order office supplies. Assist in the finance and engineering departments when necessary.
04/2005 – 03/2008 DNS Support Services Detroit, MI
Customer Service Rep ~ Take in-bound calls on multi-lined telephone system. Filing (numerical and alphabetical). Operate the copy and fax machines. Set-up interviews and conduct surveys with perspective clients (in-bound calls). Conduct satisfaction surveys and investigate complaints (out-bound calls
Legal Assistant 2007-PRESENT
Macomb Community College Warren, MI
Paralegal Transferred (2006)
Baker College Clinton Twp, MI
High school diploma 2002-2006
Clintondale High School Clinton Twp, MI
Major: Culinary Arts, Child Daycare, Mathematics
Organizations / Affilations:
THE LEARNING ENVIRONMENT CHILDCARE
is located in and has the following skills: