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PC and Apple Certified Technicians Serving Louisville and Southern Indiana,

offering offering flat rates on specific services. If you need an estimate please call. I also sell computer parts and can install, upgrade, repair and do house calls.

You can reach me on my cell at 812-557-2330 or send me an e-mail at If you have any computer questions and i'll be happy to assist you.

Here are some of the services I offer:

Computer Repair,
Laptop Repair,
Virus, Adware & Spyware Removal,
Software Installation,
Data Recovery & Backup,
Computer Upgrades,
Hardware Troubleshooting & Repair,
Networking for Small Business,
Home Office,
Router & Firewall Installation and Configuration,
Wireless Networking with Security,
Printer & Fax Setup,
Network Security Monitoring,
Website Development, Hosting & Promotion,
Wireless Networking between Windows & Mac Computers,
Anti-Virus Software,
Ad-ware Removal,
Cleaning Registry,
Spy-ware Removal,
Data recovery, data backup & data restoration,
Format and Re-install Operating System,
Assess Security on computer and install firewall,
VPN installation

Profile Summary:
Business Owner Sellersburg, IN
Modifications Sellersburg, IN
More About Me
Gaming and Bartering.
Work Experience:
Professional Experience

Customer Care Associate – contractor (Brown-Forman Corporation) January-2007-Current

• Migrate users to Cingular Blackberry and to a BES 4.1 environment
• Respond to inquiries received via remedy problem ticket, phone hotline, or Lotus Notes
• Document problems and corrective procedures
• Return calls from users promptly and respond with appropriate level of urgency based on documented SLAs. Follow up on q’s, problems, or suggestions from users.

Technical Support - contractor (Humana, Inc.) June-2006-January-2007
• Support and resolve desktop and LAN related technical problems.
• Responsible for streaming in to workstations to setup, configure, maintain, and troubleshoot desktops & laptops.
• Keep track and log trouble tickets using Remedy.
• Support users with Lotus Notes R5, 6.5 issues on the client side
• Assisted in translation of publications targeted to Hispanic audiences

Contact Center Associate (Heartland Payment Systems) Oct-2004-May-2005
• Technical Support and Customer Service for calls related to electronic payments
• Managed inbound and outbound voice, e-mail, fax, and written contracts
• Provided support for Relationship Managers and Heartland Merchants
• Troubleshooting credit card terminal functionality

Technical Support (UPS Supply Chain Solutions) March-2004-Sept-2004
• Bi-lingual Help Desk/Desktop Support
• Conducted appropriate diagnosis/troubleshooting to resolve issues
• Assisted in the ongoing support of workstation, networking, and proprietary software/application environment.
Organizations / Affilations:
Brian Claudio is located in Sellersburg, IN and has the following skills: Business Owner, Modifications
Computers / IT, Video Gaming
Similar Skillwho Members
My Skills

Business Owner

Category: Computers / IT
Relevant Education / Credentials
Years Experience: 7


Category: Video Gaming
Relevant Education / Credentials
Years Experience: 1