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Giovanna Pellegrino

Bio
I have 11 years of experience with Bartender Extraordinaire skills in Clearwater, FL. I also have 11 years of experience with booking , pr skills, 11 years of experience with mangement, customer relations, skills all of which I also do in the Clearwater, FL area.
My education and credentials include EDUCATION/CERTIFICATIONS: Food Management, T.I.P.S, and Serv Safe Certified, SPC: 2000 - 2002 Clearwater High School: 1995 - 1999 COMPUTER SKILLS: Microsoft Word, Excel, Photobucket, Yahoo, Myspace, Facebook, Photoshop, Twitter, Foursquare, Youtube, etc..

Profile Summary:
Bartender Extraordinaire Clearwater, FL
booking , pr Clearwater, FL
mangement, customer relations, Clearwater, FL
My Skills

Bartender Extraordinaire

Category: Hospitality
Description
I’m a proven leader and am very successful in managing and influencing others. I maintain priorities as well as being very effective in fast-paced environments and can change gears with simplicity. I’m an easy going problem solver that embraces this opportunity and is determined to succeed with confidence and humility! I have eleven years experience in the hospitality industry. I also possess knowledge in all aspects of retail, sales, marketing, and wholesale business. Due to my upbringing spent between two family businesses my passion for customer service shines through.
Relevant Education / Credentials
EDUCATION/CERTIFICATIONS: Food Management, T.I.P.S, and Serv Safe Certified, SPC: 2000 - 2002 Clearwater High School: 1995 - 1999 COMPUTER SKILLS: Microsoft Word, Excel, Photobucket, Yahoo, Myspace, Facebook, Photoshop, Twitter, Foursquare, Youtube, etc.
Years Experience: 11

booking , pr

Category: Event / Party Planning
Description
• Process all financials
• File all documents per employee, vendor and client
• Handle all Accounts Payable/ Receivable
• Scheduling all shifts including bar staff, serve staff, security and kitchen staff
• Receiving reports from all staff and maintaining strong communication within them.
• Field all calls and set appointments
• Communicate closely with Owner, Employees, Clients and Vendors
• Research companies and compile proposals for upcoming refurbishments.
• Meet with owner on a daily basis to clearly explain all transactions (Payments Cash and Credit Card, CC and petty cash expenditures, Balance Payments, Compare sales, etc., pitch ideas to increase business and/or make things run more smoothly.
• Prepare and serve a variety of alcoholic and non-alcoholic beverages.
• Balance cash drawers and collect payments on established tabs.
• Handled multiple customers in a fast-paced atmosphere and provided a high degree of customer service.
• Calculate and troubleshoot bar inventory issues, ordering supplies regularly to maintain appropriate inventory levels crucial for effective customer service
• Receive orders liquor and beer through Premier, National, Southern/Coastal Wine and Spirits, Budweiser, etc
• Maintain a good report with vendors to ensure timely drop offs and important announcements first hand.
• Hiring, write-ups and firing
• Train new bartenders and wait-staff members in customer service skills, money transactions and conflict resolution.
• Print end of night reports for night audit
• Conduct identification checks to insure of legal drinking age.
• Open and set up the store including cash drawers
• Close and lockdown premises
• Oversee entire operation from front house to the back house and responsible for every detail of business and employees day to day
• Very hands on manager i.e.) cook, bus tables, table visits, etc.
• Handle/drop $6,000-$10,000 a night
• Make sure every one is happy and shift runs smooth
• Promoting
Relevant Education / Credentials
EDUCATION/CERTIFICATIONS: Food Management, T.I.P.S, and Serv Safe Certified, SPC: 2000 - 2002 Clearwater High School: 1995 - 1999 COMPUTER SKILLS: Microsoft Word, Excel, Photobucket, Yahoo, Myspace, Facebook, Photoshop, Twitter, Foursquare, Youtube, etc.
Years Experience: 11

mangement, customer relations,

Category: Business
Description
• Assisted customers personally, via phone, as well as via email.
• Handled multiple customers and provided a high degree of customer service.
• Responsible for receiving products and distributing products.
• Promoted day in and day out in all aspects of life to gain a higher quality and quantity of customers.
• Calculate and troubleshoot all inventory issues, ordering supplies regularly to maintain appropriate inventory levels crucial for effective customer service
Relevant Education / Credentials
EDUCATION/CERTIFICATIONS: Food Management, T.I.P.S, and Serv Safe Certified, SPC: 2000 - 2002 Clearwater High School: 1995 - 1999 COMPUTER SKILLS: Microsoft Word, Excel, Photobucket, Yahoo, Myspace, Facebook, Photoshop, Twitter, Foursquare, Youtube, etc.
Years Experience: 11