•Developed ability to work in a fast-paced atmosphere
•Maintained excellent customer relations and developed customer rapport
•Diplomatically resolved customers complaints on as-needed basis
•Accurately calculated and made daily deposits of up to $20,000
•Ability to follow instructions well and make decisions with no supervision
•Motivated and supervised 10+ employees on daily basis
•Maintained all record-keeping procedures without error
•Delegated responsibilities to employees to meet company’s expectations
•Effectively developed telephone communication skills and consistently met quotas
•Secretarial Specialty Course “1999”
•Columbia High School , Columbia, SC G.P.A. 3.9/4.0
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