Melvin H Shamblen
The Opal Hotel, San Francisco, CA – Crescent Hospitality & Resorts
Three-star hotel located downtown in San Francisco. Focusing on superior customer service with an active attention towards sustaining profit revenue and guest retention.
Controller/Accounting Manager – Task Team (temp) General Manager
•Cleaned up and collected over $600,000 deficit AR balance from previous management and staff.
•Arranged accounting office filing to make it easier to keep accurate and concise records.
•Wrote and implemented night audit procedures so that accuracy in daily reporting would be checked before being turned over to accounting.
•Set up accurate and timely billing procedures for AR, Set up Quick Books to keep track of AP and managers expending account.
•Made sure all Reports to Accounting Firm were in on time and were accurate, assisted GM with P&L, checking for accuracy and reporting to accounting firm any changes that were needed.
•Resolved discrepancies in cash, credit card and AR, managed all charge back's and corrections to billing.
•Communicated with Front Office Manager on cash, billing and audit errors or discrepancies.
•Acted as temp GM at other Crescent Hotel & Resort properties in the absence of, or while they were seeking a permanent GM.
•Prepare Annual Budget and Forecasts and update intermittently throughout year.
•Made sure all licensing and tax reports were in on time and accurate.
•Process Payroll through ADP and Compupay. Take care of all HR and files.
MS Hospitality, Various Locations, CA, AZ, NV
Hospitality Consulting and Management Specialist. Assisted problem hotels in setting up accounting, Front office operations and operational management.
•Campbell Inn, San Jose, CA – (Executive inn, Bristol Hotel, Carlyle Hotel).
Acted as temporary region
Spokane Community Colleges Transfer program for Accounting and Business Management.
Gonzaga University, Spokane, WA – Started BA program in Accounting, Business Law and Business Management.
Southern Oregon State College Ashland, OR – Continued BA in Accounting and Business Management.
Organizations / Affilations:
is located in and has the following skills: